Physiotherapy in Galway: Your Most Asked Questions Answered
- Phoenix Therapy Galway

- Jan 13
- 3 min read
Physiotherapy is often associated with sports injuries or recent accidents, but in reality, it supports a much wider range of people and concerns.
At Phoenix Therapy, we regularly hear similar questions from clients who are unsure whether physiotherapy is right for them, how the process works, or whether they can claim sessions through health insurance. This guide answers those questions in more detail, so you can make an informed decision.

Do I need a GP referral for physiotherapy?
No, GP referral is not required to attend physiotherapy in Ireland.
You can book an appointment directly with a qualified physiotherapist. This allows you to start treatment sooner, without waiting for additional appointments. If your condition requires medical investigation or referral, your physiotherapist will advise you appropriately.
Is physiotherapy only for recent injuries?
Not at all.
Physiotherapy is just as effective for long-standing or recurring issues as it is for acute injuries. Many clients seek physiotherapy for problems they have lived with for months or even years, including:
Ongoing back or neck pain
Recurrent shoulder or knee discomfort
Postural issues from desk work
Reduced mobility or stiffness
Persistent pain after an old injury
Treatment focuses on restoring movement, improving strength, and addressing the underlying causes of discomfort, rather than masking symptoms.
What actually happens during a physiotherapy session?
A physiotherapy session begins with a thorough assessment. This includes discussing your symptoms, medical history, daily activities, and goals.
Based on this assessment, your physiotherapist creates a personalised treatment plan. This may include hands-on treatment, guided exercises, movement retraining, and advice to support recovery between sessions.
Physiotherapy is collaborative. You are not expected to push through pain, and treatment is adapted to your comfort and ability.
Can physiotherapy help even if imaging shows “wear and tear”?
Yes.
Many people are told that pain is simply due to age, wear and tear, or degeneration. While imaging can show structural changes, it does not always explain pain levels or movement limitations.
Physiotherapy focuses on how your body moves and functions, not just what appears on scans. Improving strength, flexibility, and movement patterns often leads to meaningful improvement, even when imaging findings cannot be changed.
Can I claim physiotherapy through health insurance?
Many clients can claim physiotherapy sessions through voluntary health insurance providers such as Irish Life Health, Laya Healthcare, and VHI.
Physiotherapy is commonly included under outpatient or everyday medical benefits, although the level of cover varies depending on your policy.
How does the insurance claiming process work?
After your appointment, you receive a receipt that you can submit through your insurer’s app or online portal. Most insurers process claims directly to your bank account.
Important points to keep in mind:
Coverage limits and reimbursement amounts depend on your plan
Some policies include an annual allowance for physiotherapy
Claims usually need to be submitted within a specific timeframe
If you are unsure about your cover, your insurer can confirm what is included in your policy.
Is physiotherapy only about pain relief?
Pain relief is often a goal, but physiotherapy goes beyond managing symptoms.
Physiotherapy supports:
Better movement and mobility
Improved strength and stability
Injury prevention
Confidence in daily activities
For many people, physiotherapy helps them return to activities they have avoided due to fear of pain or re-injury.
When should I consider seeing a physiotherapist?
You may benefit from physiotherapy if you experience:
Pain that is not improving
Stiffness or reduced movement
Discomfort affecting work, sleep, or daily life
Recurring injuries or flare-ups
A feeling that your body is not moving as it should
Early support can prevent small issues from becoming long-term problems.
Physiotherapy in Galway with Phoenix Therapy
At Phoenix Therapy, physiotherapy is focused on understanding your body, supporting recovery, and helping you move with more ease and confidence.
If you are considering physiotherapy in Galway and want clear guidance without pressure, our team is here to help.





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